- References:
- etax overview: http://www.gov.hk/en/residents/taxes/etax/
- Government’s ICT Strategy & Initiatives: http://www.gov.hk/en/residents/communication/government/governmentpolicy.htm
- Factors influence citizen adoption for Government E-tax service: http://www.diva-portal.org/smash/get/diva2:528165/FULLTEXT02\
- GCIO, digital 21 strategy
- e-Government service delivery: http://www.ogcio.gov.hk/en/news_and_publications/speeches/2005/11/doc/esp051101.pdf
- provision of e-government services: http://www.aud.gov.hk/pdf_e/e52ch06.pdf
- HKIRD
- Vision, Mission & Value: http://www.ird.gov.hk/eng/abo/mis.htm
- Taxpayers’ charter: http://www.ird.gov.hk/eng/abo/tax.htm
- HK IRD stakeholders: http://www.ird.gov.hk/eng/abo/ord.htm
- Keywords for Summon:
- develop e-government projects
- Consensus management / practices
- Demystifying Japanese Management Practices: https://hbr.org/1984/11/demystifying-japanese-management-practices
- Others
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